
If you have any questions then check out these handy Frequently Asked Questions where we list answers to the majority of emails we receive.
Frequently Asked Questions
COVID-19 FAQS
What happens if the in-person race is postponed due to Covid-19?
In the event, an in-person race cannot take place, all registered participants will automatically be transferred to the rescheduled event.
If you are not available for the rescheduled event then you will be able to claim a credit or refund.
What happens if the in-person race is cancelled due to Covid-19?
If the event is cancelled due to Covid choose from free change to next year's event, account credit, or a full refund.
I am unable to make the event, can I transfer to a Virtual race instead?
If you’re unable to participate but still want your medal and rewards, you may transfer your registration to the virtual event up until the last day of March. Log into your Active account at myevents.active.com.
Can I defer or transfer my entry?
Options and deadlines can be found here mkmarathon.com/transfers-and-deferrals
Can I buy event insurance?
You have the option to protect your booking with Active Protect for a small fee. Receive a full refund of the purchase price and processing fee should you be unable to attend the event due to a specified reason, such as:
- Injury or illness
- Vehicle breakdown or theft
- Adverse weather resulting in travel warnings
- Work relocation
Please note that cover is void if the event is canceled or postponed. You will be able to select this option at the checkout stage and download the latest coverage details. Registration protection is provided by Active.com, and you should contact them directly about your policy and how to claim. This insurance policy is not offered or sold by the event and is an agreement between yourself and Active.com.
What happens if I am unable to take part because I have COVID-19?
If you have COVID-19 and the event falls within your isolation period you will be offered a deferral to the following year.
You must upload your positive test result to the Government website and send us a copy of your positive test result email/letter.
Once accepted, we will send you an invite to enter the following year's event as soon as registration opens.
How can I update my registration?
You can update your address, t-shirt size, or buy merchandise before 31st March at midnight. Simply visit myevents.active.com and select your race registration.
How can I check to see if I have already registered for an event?
Visit myevents.active.com to confirm your race registration.
If you registered via let's Do This, then please contact them directly.
RACE ENTRY
How do I enter?
Entry will be online only via the safe Active Networks portal by clicking the ENTER NOW tab on the menu bar. You cannot enter over the phone or through the post. Payment is by debit or credit card only.
How do I qualify for UKA Affiliated entry?
Affiliation means a member of a club affiliated to a National Association (e.g. England Athletics, Scottish Athletics, etc.)
How do I know if my online entry worked?
Visit the My Events page on https://myevents.active.com/ to check your entry
When do entries close?
Entries will automatically close on 31 March @ midnight or sooner if sold out
Can you send me an entry form?
Sorry we only accept online entries.
I have moved house/changed address since entering; can I change my contact details?
Visit the My Events page on https://myevents.active.com/ to manage your event registration. You can change your details at any time until 31 March @ midnight.
Can we pay / enter as a group / company?
Yes, the person entering can add additional runners and pay with one credit/debit card. Alternatively, the business can pay for multiple entries by bacs. Send us an email for details.
Will there be entries on the day of the race?
Yes, subject to availability
What is the minimum age to enter the race?
You must be at least 18 years old on race day to run the MK Marathon.
You must be at least 17 years old on race day to run the MK Half Marathon
You must be at least 17 years old on race day to run the MK Marathon Relay
You must be at least 15 years old on race day to run the Turing 10K
You must be at least 13 years old on race day to run the MK Rocket 5K
No age restriction for the Superhero Fun Run
If I am unable to run can I give my number to someone else?
You can transfer your place to another runner up until 31 March at midnight. No transfers can be made after the deadline as your running number is unique to you and enable our safety team to access the personal details you have supplied to us quickly if needed on the day. UK Athletics rules state: Athletes who receive transferred numbers without permission will be disqualified from the race. You can view the Transfer Policy [ HERE ]
If you entered via Let's Do This, then please contact them directly at support@letsdothis.com
When will I receive the merchandise that I ordered with my race entry?
Merchandise orders will be posted within four weeks of order.
I don’t live in the UK. Can I still enter?
Yes, we welcome entrants from overseas. You will need to collect your race pack from the Information Desk on the morning of the race from 8 am. The Information Desk will be located inside Gate 6 of the stadium.
Can I change events?
Yes, you can transfer between events up until 31 March at midnight [ HERE ]. You will need to pay the difference between the events if you move up to the full marathon (there is no refund if you change from the marathon to the half marathon). No changes can take place after this date or if the event is full – no exceptions.
Do I have to pay a service fee on top of the entry price?
Yes, there is a service charge which goes directly to Active Networks to cover card processing for all entries.
MY RACE PACK
When do I receive my race number?
ENTRIES BEFORE 31st March
Your running number was posted on 19th of April.
If your pack has not been delivered or is lost, then you will need to collect a replacement only at the Mini-Expo or on race day at the registration desk (use gate 6), which will open at 08:00.
You will need to take your booking confirmation with you, which can be printed here: myevents.active.com
APRIL ENTRIES
You will need to collect your Running Number from Up & Running.
- Sunday 24th April at 11 am until Friday 29th April at 8 pm
- Elder Gate, Portway, Milton Keynes, MK9 1EN
No changes can be made after 15th April and we do not offer refunds if you are unable to run this event.
If you are unable to collect your Running Number from Up & Running then as a last resort, you will be able to collect it on race day at the registration desk (use gate 6), which will open at 08:00.
NON-UK ENTRIES
You can collect from the Up & Running shop.
- Sunday 24th April at 11 am until Friday 29th April at 8 pm
- Elder Gate, Portway, Milton Keynes, MK9 1EN
If you are unable to collect your Running Number from Up & Running then as a last resort, you will be able to collect it on race day at the registration desk (use gate 6), which will open at 08:00.
What happens if my race pack doesn’t arrive on time?
If your pack has not been delivered or is lost, then you will need to collect a replacement only at the Mini-Expo or Race Registration (use gate 6), which will open at 08:00
You will need to take your booking confirmation with you, which can be printed here: myevents.active.com
Please read the Race Guide for details: https://mkmarathon.com/race-guide/
What should I do if I lose my race number?
You will need to collect a replacement at the Mini-Expo or on race day at the registration desk (use gate 6), which will open at 08:00.
Please read the Race Guide for details: https://mkmarathon.com/race-guide/
Will there be chip timing?
Yes, the timing chip is inside the foam strips on the back of your runner number. You must not damage these or try to remove them from the back of the number otherwise you will not get a finish time. Your time will start when you cross the start line. The timing chip is disposable.
TRAVEL AND PARKING
What is the nearest train station to the race?
The nearest railway station is Fenny Stratford which is just over a mile away from Stadium MK, however, this is on the local Bletchley to Bedford line. There is also Bletchley Railway Station which is around about two miles away from the stadium. Surprisingly taxis are scarce outside Bletchley station so best to pre-book one in advance (Skyline 01908 222111 is a local taxi firm). Otherwise, you can embark on the 35-40 minute walk to the stadium. The station is served by trains from London Euston & Birmingham New Street.
For train timetable information and to plan a journey contact National Rail inquiries on 08457 484950.
www.nationalrail.co.uk
Free Shuttle Bus from Milton Keynes Station?
Sorry, we do not currently offer a free shuttle bus from the station. We suggest you take a taxi. See the Travel and Parking page on the website
Can I book a coach from London?
National Express is running coaches from London Victoria Coach Station to Milton Keynes Coach Park. The coach takes 1 hour and 20 minutes. You will be able to get a taxi from the coach park to the stadium.
book.nationalexpress.com
When will parking be available to book?
We strongly recommend that you pre-book stadium parking so that you can stay in your vehicle until your Wave Time.
For pre-booked VIP Stadium parking enter the stadium complex via Grafton Street, MK1 1ST and you will be directed to your parking area by event staff. Please bring a copy of your receipt with you. See the website for more information on travel and parking
mkmarathon.com/travel
If you haven’t pre-booked stadium parking, then head for the stadium to see if we have spaces. There will be a sign at the entrance, so you can enter if there are spaces, or drive past if it is full.
On the day parking will cost £15.00 cash only.
DISABLED PARKING
There are about 40 disabled parking bays at the stadium, which will be allocated to blue badge holders on a first come basis. The MK Marathon has no control over these spaces and they can’t be booked in advance.
Can spectators book parking?
Yes, anyone can book a parking space.
Where can I park on race day if I didn't book a aparking space?
If you haven’t pre-booked stadium parking, then head for the stadium to see if we have spaces. There will be a sign at the entrance, so you can enter if there are spaces, or drive past if it is full.
On the day parking will cost £15.00 cash only for the half/marathon and £7.50 for the Turing 10k and Fun Run.
If you have not pre-booked a car parking space close to the stadium we suggest you head for a local industrial area. Use postcode: MK1 1LG, MK1 1NL, or MK1 1DH
Is there disabled parking at the stadium?
There are about 40 disabled parking bays at the stadium, which will be allocated to blue badge holders on a first come basis. The MK Marathon has no control over these spaces and they can’t be booked in advance.
When does the Stadium parking open?
Pre-booked stadium parking will open at 08:00. The car park stewards use number plate recognition.
Is there a drop-off point at the stadium?
There will be a designated drop-off point on the west side of the stadium outside the DoubleTree Hilton Hotel. Access this via Grafton Street which is just off the A5 or use postcode MK1 1ST
STADIUM AREA
Where is Stadium MK?
Stadium MK is just off the A5, south of Centre Milton Keynes. The address is Stadium MK, Stadium Way, Milton Keynes, MK1 1ST
How do I enter the stadium?
Multiple gates will be open and full details will be published in the race guide, which will be available before the event.
Where is the Number Collection Desk situated?
The location of the Information Desk will be published in the race guide. This will be circulated before the event.
What time does the stadium open?
The stadium will open at 08:00.
Is there anywhere to leave my bags while I’m running?
Yes, we offer a secure baggage area. Securely attach the baggage label to your bag. Details and location will be published in the race guide, which will be circulated before the event.
Are there showers and changing facilities?
There are no showers but you can change in the large toilet areas.
Will I be able to buy event merchandise at the stadium?
Yes, you can buy event merchandise in the stadium before and after the race. Details will be published in the race guide.
Can spectators enter the stadium?
Yes spectators will be allowed in the stadium from 08:00. There is no charge to enter and you do not need to book a ticket. Dogs are not allowed in the stadium.
Are dogs allowed in the stadium?
Sorry, no they are not.
What if I have Covid-19 symptoms?
Do not attend the event if you are showing any of these Covid-19 symptoms.
Which charities does the Milton Keynes Marathon support?
We are working hard to raise as much money as possible for the charities listed on our Run For Charity page. However, you can raise money for any charity you like.
What other facilities are at the stadium?
You’ll find lots of activities and services at the stadium including our charity and retail partners, First Aid, food and drink, massage and physio, toilets, a help desk and a wide range of entertainment.
Will there be activities to entertain my family?
Yes, we will have bouncy castles, trampolines, face painting and many more activities outside gate 5 in the Race Village
THE COURSE
Is the course distance accurate?
Yes, all of the Milton Keynes Marathon routes have all been officially measured as accurate by the Association of UK Course Measurers to the AIMS worldwide standard. MK is a qualifying event for Boston, London, and other Majors.
What time does the race start?
Please see the Event Schedule for race dates/times.
What refreshments are provided en-route?
Rocket 5K: Bottled water will be available at the finish.
Half Marathon: Water will be available at mile 3, 6, 9 and 12. Orange sports drink will be available at mile 9. Bottled water will be available at the finish.
Marathon: Water will be available at mile 3, 6, 9, 12, 15, 18, 21 and 23. Orange sports drink will be available at mile 9, 15 and 21. High5 Gel's will be available at mile 12 and 18. Bottled water will be available at the finish.
What is the running surface like?
The majority of the race is run on good tarmac roads or smooth redway sections. Some sections will be on gravel paths. The finish around the football pitch is half tarmac and half artificial grass which can be a little slippery if wet.
Are pacemakers available on course?
Half Marathon every 5 minutes from 1:30 to 2:15 plus 2:30 and 2:45
Full Marathon every 15 minutes from 3:00 to 5:15 plus 5:30
You can also purchase a Pace Pocket when you enter, or before 31 March. Pace Pocket is fabric wristbands with a storage pocket for keys, etc, and printed with your choice of split times.
What medical coverage will be provided?
Comprehensive medical cover will be provided in accordance with England Athletics guidelines. However, if you feel unwell on the day or you’ve been ill during the previous week, we recommend that you don’t participate in the run.
Are there any first aid points on the course?
Marathon: Mile 7, 16, 21 and 24
Half: Mile 7 and 9
Are toilets available on the course?
Yes, portable toilets will be available at every water stop
Is the course signed and marshalled?
Yes, there will be plenty of signs and marshals to ensure you go the right way and to cheer you on.
Will there be mile markers?
There will be a mile marker at every mile, located on the nearest lamp post to the mile point.
There will be a km marker every km for the Rocket 5k, located on the nearest lamp post to the mile point.
Is there a time limit on finishing the race?
- Rocket 5K – 45 mins
- Half Marathon – 3 hours and 30 mins.
- Marathon & Relay –6 hours and 30 mins.
We cannot guarantee that marshals, medical cover, drinks stations, and road closures will be in place after the cut-off.
MARATHON RUNNERS: If a marathon runner doesn’t reach the Mile 21 water stop by 15:30 they will be asked to withdraw from the race.
Stadium MK will close at 5pm prompt.
Will I get a T-Shirt after I finish?
Yes, marathon, half marathon and marathon relay finishers will receive a technical T-Shirt after the race.
Can I run in fancy dress?
Yes, we would love to see people in a sensible fancy dress out on the course, but do practice in your costume before race day, you may find it hot or uncomfortable to run in.
Can I take part on a bike, roller skates, skateboards or pushing a buggy?
Participants are not permitted to use any of the above or similar in the event and those attempting to do so will be prohibited from starting and may be forcibly removed from the course mid-race where necessary. Likewise, anyone attempting to start or join the race in any outfit that we, in our absolute discretion, deem unsuitable and/or dangerous to other competitors or spectators, will not be allowed to start the event or if on the course, maybe forcibly removed from the event.
Can I take part in a wheelchair?
Sorry, the course is considered unsuitable for wheelchairs.
Can I wear earphones/listen to music during the race?
The use of bone conductor headphones is allowed, but NO OTHER types of headphones/earphones will be allowed at this event.
Anyone seen wearing headphones/earphones (excluding bone conductor headphones) will be disqualified from the race.
We know this isn’t fun, but your safety is our priority.
This is following England Athletics’ guidelines.
When and where will the results be published?
Results will be available as soon as you cross the finish line here: mkmarathon.com/results
We will also send you a text message with your results if you give us a valid mobile number when you enter.
Will I get a medal at the finish?
Yes, all those runners who complete the race will receive a quality commemorative medal.
Is there a sports massage available at the finish?
Yes, there will be sports massages after the finish. Expect to pay a small charge for this service.
Will a ‘Good for Age’ time qualify me for another marathon?
Yes, the MK Marathon is licensed by UKA and a member of AIMS, and your time will be eligible as a qualification time for other marathons such as Boston and London ‘good for age’.
Littering
Please do not drop any litter on the course after the 'NO LITTER' signs located 300m after each water stop.
Anyone seen dropping litter will be disqualified from the race.
Bins will be available at each water refill station.
Please leave Milton Keynes as you found it.
MARATHON RELAY
How many people make up a team in the Marathon Relay?
You must have a team of 4 runners to take part.
Can the team be made up of any gender?
Yes, you can have an all-male team, an all-female team, or a mixed team (at least one lady). There will be awards for the fastest team in each category.
How old do you have to be to take part in the Marathon Relay?
Participants need to be 17 years of age on race day
Where’s the meeting point?
Details of the Relay HQ will be published closer to the event.
What time should we get there?
The Team Captain must attend a race briefing at 09:00 and will be responsible for collecting the team running numbers and relay baton. Any team changes can also be reported when you collect your numbers.
Where can we leave our kit bags?
There will be a baggage area for relay runners, or you can take your bag with you.
How do we get around the course?
Relay changeover points will be located at mile 6.2, 13.1 and 20. You can either nominate a team driver or take it in turns to drive your vehicle around the course. We will provide maps and detailed instructions to get you to each changeover point.
Will we have to run with a baton?
Yes, the timing chip will be in the baton and your team must finish with the baton in order to get a team time.
Are there prizes?
There will be prizes for the 1st male, 1st female, and 1st Mixed team (at least one lady). Prizes will be presented on the main stage at 14:15
Do we have to run in a particular order?
No, team members can run in any order you like, but the team bibs must be used in sequences A, B, C then D.
ROCKET 5K
What day is the Rocket 5K?
Please see the event schedule
Are numbers posted for the Rocket 5K?
Yes, we are planning on posting numbers 2 weeks before race day for entries up until 31st March. If you entered in May, then you will need to collect your number from the Race HQ on the morning of the race.
Where does the Rocket 5K start?
The Rocket 5k will start in Midsummer Boulevard, Milton Keynes, MK9 1EA
Where does the Rocket 5K finish?
The finish area will be outside StadiumMK in the perimeter road
Will I get a medal?
Yes, all finishers will receive a medal. In addition to the Rocket 5K finisher medals, runners who participating in both the Rocket 5K and either the Marathon, Half Marathon, or Marathon Relay will receive a third medal – the MK Challenge Medal.
Are there prizes for the Rocket 5K?
Yes, prizes for the first three men and the first three ladies. Presentation of the race awards will take place at 10:00 at the finish area.
Where can we leave our kit bag?
No baggage facilities will be available for this event and runners should turn up ready to run.
What is the age limit?
The minimum age for participants is 13 on race day. Under 18’s must be entered by an adult.
ROAD CLOSURES
What time do the roads start closing and when do they re-open?
You can check the road closure details [ HERE ]